Frequently Asked Questions
Order
Q: How do I make an order?
We are not open for online retail shopping for the moment on www.anoatech.com. Please contact our sales team at sales@anoatech.com for any inquiries about products, wholesale price, sample or placing an order, there will be a dedicated sales reaching you with replies in 4 hours.
Q: Is there any MOQ for order?
No MOQ limited. The unit price will rely on the quantity you order. The more you buy, the price will be better.
Q:Can I get a sample for free?
A: We don’t offer free samples. Your order can start with 1pc of product but it will have to be paid.
Q: I’m interested in certain products but they are not available on www.anoatech.com, can you source them for me?
A: Yes. Anoatech’s team has years of experience in multiple indurstries, we’ll try our best to source the best for customers. Please send us the product images and the description.
Quality
What kind of quality screens do you sell?
We understand that there are many different “grades” of screens available. Every supplier has a different method for grading their screens which causes a great deal of confusion for customers. At Anoatech, we only offer the highest quality screens in brand new condition.
What makes your parts different than other suppliers?
We only source from top manufacturers, and have a solid long-term partnership with them for many years. With a strong QA team having experiences in OEM manufactures, and conducting tests and inspections multiple times for quality assurance, We’re confident to set no MOQ for customers to try and be happy with the screen’s quality.
Payments and Pricing
What wholesale discounts do you offer?
The prices shown on our site are our base prices for 1 unit. For wholesale order, the discounts will vary by different quantities. Please contact our sales team for further details at sales@anoatech.com, we will give replies in 4 hours.
What payment methods do you accept?
We accept all major ways for payments like PayPal, TT, etc., you can discuss it with our sales representative.
Shipping
What shipping methods do you offer?
We offer DHL, UPS, FedEx, EMS, China post for international shipping. The shipping option will be selected according to customers’ requirements or address.
How much is shipping?
Shipping fee and delivery time will be confirmed after the shipping method confirmed, which will be informed by our sales representatives in the communication (before shipping).
Do you ship internationally?
Sure.
Warranty and Returns
How long is your warranty?
We provide a 12-month warranty on all of our parts.
How do I report a defectives or process a return/replacement?
Please just inform or contact our sales representative or send email to sales@anoatech.com, the dedicated sales representative will help with that.
